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BANKING & PERSONAL DATA WE COLLECT

Privacy Policy

How We Handle Your Personal and Financial Information

Welcome to Crystal Trust Fund Bank ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services. This policy complies with applicable laws, including Louisiana state regulations and international data protection laws such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) where relevant.

Category

Type of Data Collected

Purpose of Collection

Personal Data

Name, email, phone number, address

Account creation, identity verification

Financial Data

Bank details, transaction history

Processing payments, fraud prevention

Technical Data

IP address, browser type, device info

Website optimization, security monitoring

Cookies

Session cookies, analytics cookies

Improving user experience, marketing insights

Category

Personal Data

Name, email, phone number, address

Account creation, identity verification

Financial Data

Bank details, transaction history

Processing payments, fraud prevention

Technical Data

IP address, browser type, device info

Website optimization, security monitoring

Cookies

Session cookies, analytics cookies

Improving user experience, marketing insights

Children’s Privacy

Our services are not directed to children under the age of 13 (or 16 under GDPR), and we do not knowingly collect personal information from minors without verified parental consent. If we discover that a child has provided us with personal data in violation of applicable laws, we will take immediate steps to delete such information.

Parents or guardians who believe their child may have submitted personal data to us should contact us at  info@ to request deletion.

How We Use Your Information

We use your data to:

  • Provide and maintain our financial services
  • Process transactions securely
  • Comply with legal and regulatory obligations
  • Improve website functionality and user experience
  • Communicate updates, offers, and security alerts

Data Sharing & Disclosure

We may share your information with:

  • Branches & Affiliates (for global operations)
  • Regulatory Authorities (as required by law)
  • Third-Party Service Providers (e.g., payment processors)

We do not sell your personal data to third parties.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Opt out of marketing communications
  • Restrict or object to data processing

To exercise these rights, contact us at [Your Contact Email].

Security Measures

We implement encryption, firewalls, and access controls to protect your data. However, no online transmission is 100% secure, so we encourage strong password practices.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated revision date.

Contact Us

For questions or concerns about this policy, contact:

Crystal Trust Fund Bank
227 Country Living Dr Lafayette, LA 70507
Email: info@crtrfu.org
Phone: (762) 230-9194